
Privacy Notice
We respect your privacy. Learn more about how we protect your data.
Pursuant to Articles 6, Section A, subsection II, and 16, second paragraph, of the Political Constitution of the United Mexican States; Article 7, second paragraph, of the Political Constitution of the State of Jalisco; Articles 20, 21, 22 and 23, and Article 25, subsection XV, of the Transparency and Access to Public Information Law of the State of Jalisco and its Municipalities; Articles 3, subsection II, and 25, 26, 27 and 28 of the General Law on the Protection of Personal Data Held by Obligated Subjects; and Articles 19 through 26 of the Law on the Protection of Personal Data Held by Obligated Subjects of the State of Jalisco and its Municipalities, we inform you that the personal data collected through requests, statements, notices, and/or other declarations made by you through remote or local electronic or printed communication channels will be used and safeguarded solely by the Guadalajara Metropolitan Area Tourism Trust, located at Libertad Street No. 1725, Colonia Americana, Guadalajara, Jalisco, ZIP Code 44160, in a database held under the strictest confidentiality, in accordance with applicable laws, policies, and procedures.
The personal data that we collect personally or directly and that may be processed are described below:
a) Identification: name, address, telephone number, email address, signature, Federal Taxpayer Registry number (RFC), Unique Population Registry Code (CURP), date of birth, age, nationality, marital status.
b) Employment: proof of address, registration with the Mexican Social Security Institute, registration with the Tax Administration Service, CURP, two photographs, telephone number, Infonavit credit certificate.
c) Academic: proof of education.
d) Financial: interbank account code, bank account number, bank name, branch number.
No sensitive data are collected.
PURPOSE OF PROCESSING PERSONAL DATA
The processing of the personal data provided by you shall be solely and exclusively for the purpose of contracting professional services and acquiring goods for the Guadalajara Visitors and Conventions Office, pursuant to Article 18 of the General Law on the Protection of Personal Data Held by Obligated Subjects.
TRANSFER OF PERSONAL DATA
Your personal data may be transferred and processed within the country by persons other than the Guadalajara Visitors and Conventions Office AC. Therefore, your information may be shared with the credit institution involved whenever necessary to formalize legal acts to be entered into or by virtue of legal acts already entered into. Your personal data will not be used for marketing or advertising purposes, nor will they be provided to third parties unrelated to the Guadalajara Visitors and Conventions Office AC for such purposes, but only for the purposes indicated in the preceding paragraph. By signing this notice, I authorize the Guadalajara Visitors and Conventions Office AC to transfer my personal data under the terms described above.
Whenever transfers of personal data requiring consent are made, the following must be reported: i) the authorities, branches of government, entities, bodies, and governmental agencies at all three levels of government, and the individuals or legal entities to whom personal data are transferred; and ii) the purposes of the transfers.
MECHANISM TO REFUSE AND/OR REVOKE THE PROCESSING AND TRANSFER OF THE PERSONAL DATA PROVIDED
When you provide any personal data, you may refuse any of the processing activities described above. At any time, you may revoke the consent you have granted for the processing of your personal data so that they are no longer used, provided that fulfillment of obligations entered into with the Guadalajara Visitors and Conventions Office AC that require the use of the personal data provided is not pending. To do so, you must submit a written request to the Guadalajara Visitors and Conventions Office AC, located at Libertad Street No. 1725, Colonia Americana, Guadalajara, Jalisco, ZIP Code 44160, containing the following information:
a) Full name, address, and email address.
b) Copy of the rights holder’s identification, or, where applicable, the document proving the authority of the rights holder’s representative.
c) Specify the reasons for requesting revocation of the consent granted.
Once your request has been submitted, the Guadalajara Visitors and Conventions Office AC will respond within a maximum period of 10 business days.
PROCEDURE FOR EXERCISING THE RIGHT OF ACCESS, RECTIFICATION, CANCELLATION, OR OBJECTION (ARCO) REGARDING YOUR PERSONAL DATA
ARCO rights may be exercised at any time by submitting a written request to the Guadalajara Visitors and Conventions Office AC. The request must be made respectfully and meet the following requirements:
I. Where possible, identify the responsible area that processes the personal data and before which the request is submitted;
II. Name of the applicant who owns the information and, where applicable, of the representative;
III. Address or any other means for receiving notices;
IV. Documents proving your identity and, where applicable, the authority and identity of your representative;
V. Description of the ARCO right to be exercised, or what the data subject is requesting;
VI. Clear and precise description of the data over which one of the ARCO rights is sought to be exercised, except in the case of the right of access; and
VII. Any other element or document that facilitates locating the personal data, where applicable.
Once the request has been submitted and accepted, the Guadalajara Visitors and Conventions Office AC shall issue its decision within a maximum period of 10 business days. The preceding period may be extended once by up to five days when circumstances justify it, provided that the data subject is notified within the response period.
We also inform you that the retention period for your personal data in the database shall be a minimum of 10 years, unless the contractual relationship exceeds that period. Once these periods have elapsed, and if the purpose of processing the personal data has been fulfilled, they shall be cancelled and subsequently deleted from the database.
AMENDMENTS TO THE PRIVACY NOTICE
The Guadalajara Visitors and Conventions Office AC may amend this Privacy Notice at any time.
The address of the Guadalajara Visitors and Conventions Office AC, where you may submit any written document related to this notice, is Libertad Street No. 1725, Colonia Americana, Guadalajara, Jalisco, ZIP Code 44160.

